Terms and Conditions


This policy explains our terms and conditions.

General Terms and Conditions

Migraine Action shall not be held to be in breach of its obligations hereunder nor liable to the user for any loss or damage which may be suffered by another party due to any cause beyond its reasonable control including without limitation any act of God, fire, storm, flood, lightning, disease, strike, trade dispute, act of terrorism, any act or omission of government or regulatory bodies or communications operators.

Any failure of Migraine Action to exercise or enforce any of its rights under these terms and conditions shall not be deemed to be a waiver of any such rights or operate so as to bar the subsequent exercise or enforcement or any such rights.

All data supplied to MA will be kept in the strictest confidence and not supplied to any external sources. It is the responsibility of each member to ensure the details held by MA are accurate and up to date.

Third Party Websites

Links within this website to other migraine-related organisations are provided for the user's convenience. Migraine Action does not control these websites, and is not responsible for their content. Inclusion of these links does not imply any endorsement of the material on these websites or association with their companies.


Website Content

All content supplied to Migraine Action for inclusion in this website shall be subject to review. MA reserves the right to refuse or edit any material supplied.


Website Content

All content supplied to Migraine Action for inclusion in this website shall be subject to review. MA reserves the right to refuse or edit any material supplied.


Any request for links to or from this website should be made to Migraine Action via an email, please click here to send your request.


All the content and material within this website is owned by Migraine Action (or its associated partners). Use of the material, images or artwork without the prior written consent of Migraine Action, or the copyright owner, is prohibited.



The information contained within this site is for general use only and is not intended to provide personal medical advice or a substitute for the advice of your health professional. For questions about specific concerns regarding your migraine, medical advice from your doctor should be obtained.

Every precaution has been taken in the compilation of this site and neither Migraine Action or its officers can accept responsibility for any loss, howsoever caused, to any person acting or refraining from action as a result of any material contained in this website or its publications.

Products mentioned on this website are not endorsed or recommended by Migraine Action.


Online shop and transactions

Migraine Action reserves the right to vary subscription fees, event booking fees and prices of goods, including publications, and services without notice. All orders for goods or services are subject to availability and Migraine Action reserves the right to refuse to accept any booking and to refuse to supply goods or services to any individual without stating a reason for doing so.

Although the website uses secure software in areas where online payment details are accepted, the security of information and payments transmitted via the Internet cannot be guaranteed. Any loss incurred or sustained by the user transmitting information in this manner is their responsibility. In no event shall any loss in whole or part be deemed the responsibility of Migraine Action.

Making a purchase
Making a purchase could not be easier. Just browse our shop, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit and debit card payments. Payments will be taken at the time of purchase.
We will send you a order confirmation when we receive your payment.
Postage is additional to all product purchases and is calculated based on the total weight of items purchased. Posatge is not based on quantity or dimensions.

Our postage rates are as follows:


  • 1g - 25g = 50p
  • 26g - 50g = £1.00
  • 51g - 100g = £1.50
  • 101g - 400g = £2.50
  • 401g - 750g = £3.50
  • 751g - 1000g = £5.00
  • 1001g - 1500g = £6.50
  • 1501g - 2000g = £10.00
  • 2000g + = £15.00


  • 1g - 25g = £1.00
  • 26g - 50g = £2.00
  • 51g - 100g = £3.50
  • 101g - 400g = £5.50
  • 401g - 750g = £8.50
  • 751g - 1000g = £11.00
  • 1001g - 1500g = £14.50
  • 1501g - 2000g = £18.00
  • 2000g + = £22.50

Delivery schedule
We will post your order within 2 - 3 working days and you should receive your order within 7 - 10 working days.

Back orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax charges
For orders made from the UK or the European Union, 20% VAT is always included within the displayed product price.

Reaching us
If you need to reach us, please email us. Alternatively, you can call on 0116 275 86317, fax us on 0116 254 2023 or write to us at Migraine Action, 4th Floor, 27 East Street, Leicester. LE1 6NB.


Privacy policy
Migraine Action do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes


Web Forum Use

Migraine Action offers a moderated web forum. This means every message posted is read and if the content is deemed to contravene the following guidelines, the message will be edited or removed, at the discretion of Migraine Action without warning. To help Migraine Action ensure the credibility and accuracy of our website, we require compliance with the following points:

  • Do not use the board for commercial gain.
  • The web forum should not be used to send chain letters, junk mail or solicitations.
  • Links to or details of migraine-related organisations should not be posted without the agreement of Migraine Action.
  • Requests for case study histories or interviews should not be posted without the express permission of Migraine Action.
  • Messages should not in any way be unlawful, harassing, defamatory, offensive, inaccurate or in breach of any confidence.

It should be noted that members who repeatedly breach these guidelines will have access to this area denied.